Need Help?
We're here for you.
Got a question about your pass? Having trouble with the scanner? Or just want to suggest a new feature? Our support team is ready to assist you.
Ticket Help
Issues with your QR code, refunds, or transferring passes. We'll get it sorted.
Account Issues
Trouble logging in, updating your profile, or managing your privacy settings.
Organizer Support
Setting up your first event, payouts, and managing your crew.
Report a Bug
Found something that doesn't work? Let us know so we can fix it.
Contact Us Directly
Can't find what you're looking for? Email us at support@gigbycity.com and we'll get back to you within 24 hours.
